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Facebook Messenger – External Chatbot

Facebook Messenger Integration

Turn Your Facebook Page Into a 24/7 Leasing Assistant

Connect your AI chatbot directly to your apartment community’s Facebook Messenger and never miss another prospect again – even at 2 AM on a Sunday.

What It Does

This tool places an intelligent AI assistant right inside your Facebook page’s Messenger, instantly responding to every message from potential residents, current tenants, and visitors. When someone messages your property’s Facebook page, they’re immediately greeted by your AI assistant who can answer questions, schedule tours, and handle inquiries – just like having your best leasing agent available around the clock.

Real-World Benefits for Your Apartment Community

Capture Every Lead, Every Time

  • Prospects often browse apartments late at night or on weekends. Your AI chatbot responds instantly, capturing their information while their interest is hot
  • No more returning to dozens of unanswered Facebook messages on Monday morning
  • Convert casual Facebook browsers into scheduled tours automatically
Handle Common Questions Without Lifting a Finger

Over 1500 questions, can you think of more? Stays current with your website.

  • "What's included in rent?"
  • "Do you allow pets?"
  • "When can I tour?"
  • "What's the application process?"
  • Your chatbot answers these instantly, freeing your team for more complex tasks
Seamless Human Handoff When Needed
  • Complex situations? Current resident with maintenance emergency? The Human Agent feature lets your team jump into any conversation directly from your Mpro Digital dashboard
  • You'll see a notification when someone requests to speak with a person, and you can respond without ever leaving your management platform
  • Perfect for sensitive situations that need a personal touch
How You'll Use It Daily

For Leasing:

  • Prospect messages your Facebook page about availability
  • AI chatbot immediately engages, answers questions about floor plans, amenities, and pricing
  • Chatbot collects their contact information and preferred tour times
  • Automatically schedules the showing in your calendar
  • You arrive at work with qualified, scheduled tours ready to go

For Current Residents:

  • Tenant messages about lease renewal options at 10 PM
  • Chatbot provides renewal information and can even start the renewal process
  • For maintenance requests, it can gather details and create work orders
  • If the resident needs immediate human help, you're notified instantly on your dashboard

For Your Team:

  • Marketing posts an apartment video on Facebook
  • Comments and messages pour in
  • Chatbot handles all inquiries automatically
  • Team monitors conversations from one central dashboard
  • Jump in personally whenever you want to add that human touch
The Bottom Line

Stop losing prospects to slow Facebook response times. This integration turns your Facebook page into a powerful leasing tool that works as hard as you do – actually, harder, since it never sleeps. While your competition's Facebook messages sit unanswered all weekend, you're capturing leads, scheduling tours, and delighting residents with instant, helpful responses.

Every conversation is tracked, every lead is captured, and your team stays in complete control – all from one simple dashboard.

Perfect for:
  • Perfect for: Leasing teams who want to capture more leads, property managers juggling multiple communication channels, and marketing teams focused on social media engagement.